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How Digadop Help compares

Tools in this space fall into three groups: digital adoption platforms, browser-extension enablement tools, and Salesforce's own built-in help. Digadop Help takes a different path: a managed package with a Lightning component that runs inside Salesforce under Salesforce security, with your help content held in Digadop's secure cloud and no browser extension to deploy. Here is how it lines up against each.

Digadop Help vs digital adoption platforms

WalkMe, Whatfix, and Pendo are multi-application products built to guide users across many web apps. Digadop Help is purpose-built for contextual help and documentation inside Salesforce.

Digadop Help vs Salesforce built-in help

In-App Guidance, the help menu, and Learning Paths handle announcements and onboarding. Digadop Help is the in-context documentation layer that complements them.

The short version

Digadop Help installs as a Salesforce managed package and respects Salesforce security, while the help content lives in Digadop's secure cloud. There is no browser extension to roll out, it works wherever Salesforce works including the mobile app and Experience Cloud communities, and it targets content by Salesforce metadata so help survives Salesforce's three yearly releases. Free for up to 20 users of Help, then as low as $2/user/mo for additional users. Digadop counts the people who use Help, not your whole org. Past 20, Help keeps working and your admins see a notice in the Digadop admin portal. Nothing is billed automatically: to add paid users you confirm a paid plan with us on a quote, and billing starts only when you do. See a live estimate on the pricing page.